SSBMC Table Oriented Template v1.033-1

 

This work © by Antony Upward / Edward James Consulting Ltd., 2013

All Rights Reserved - for permissions visit http://www.EdwardJames.biz/Permissions

 

 

Sunday September 11, 2011

13:17

 

    Firm / Organization

     

    Name

    Description

    <Focal Firm>

    The focal firm of this business model

    <Scope 1, 2 and 3>

     

     

 

 

<Sources>

 

 

<Title> using SSBMCanvas v1.033

 

 

 

 

Stakeholder Perspective

 

Process Perspective

 

 

 

    Partnership / Agreement

     

    Name

    Description

    Part of which Relationship

    Involving which Stakeholders

    Part of which Value Propositions

    Employment

    The partnership between <x> and its Employees to fulfill a subset of the needs of both

    Attract / Retain Employees

    1. Employees
    2. Management
    3. <x>
    1.  

    Supplier- Manufacturing

    The partnership between <x> and its suppliers (services, raw materails

    1. Attract / Retail Suppliers
    2. Attract / Retail Investors
    1. Suppliers
    2. <x>
    3.  

    1.  

    Other Supplier

    • Real Estate
    • Distribution Services
    • Equipment
    • Etc.

     

     

     

     

     

     

     

     

     

     

     

 

    Relationship

     

    Name

    Description

    Target Stakeholder

    Value Proposition

    Channel

    Stakeholder Equity*

    Attract Net New Consumers /

    Existing Customers Make Subsequent Purchases

     

    Consumers

     

     

     

    Attract / Retain Retailers

     

    Retailers

     

     

     

    Attract / Retain Suppliers

     

    Suppliers

     

     

     

    Attract / Retain Employees

     

    Employees

     

     

     

    Attract / Retain Investors

     

    Shareholders, Investors, Analysts

     

     

     

    Gain / Maintain Goodwill

     

    Community, NGO, Government, Media

     

     

     

    Continuous Learning Enabling Innovation

     

    All

     

     

     

     

     

    Media

     

     

     

 

Product, Learning & Development

Perspective

 

    Bio-physical Stock

     

    Name

    Description

    Related Eco-Systems Service(s)

    Humans

    The animals which are the actors performing all human stakeholder roles

    Secondary Product

    Recreation and ecotourism

    Ethical and spiritual values

    Educational and inspirational values

     

     

     

     

 

    Resource (includes Capabilities)

     

    Name

    Category

    Type

    Description

    Part of which Bio-physical Stock

    Transformed into Which Other Resource / Biophysical Stocks by Business Model Activities

    Related Stakeholders & Agreements

     

     

     

     

     

     

     

    Category = Tangible, Intangible, Human

    Tangible Type = Technical Nutrient, Biological Nutrient

     

     

 

 

 

 

 

    Actor

     

    Name

    Description

    Related Actor

    Media

    Any organization whose objectives include

    is the communication of selected information on current events which is presented by print, broadcast or word of mouth  to a third party or mass audience.

    Pasted from <http://en.wikipedia.org/wiki/News>

    Firm and/or

    Community and/or NGO

    Community

    The collection of people who share some attribute in common (living in the same geographic area, common heritage, belief etc.

    Human

    Firm

    Any organization whose objective includes monetary profitability

    Human

    NGO

    Non-governmental organization representing the needs of firms, humans, animals, plants and/or the biosphere

    Human

    Animal

    Plant

    Biosphere

    Government

    refers to the legislators, administrators, and arbitrators in the administrative bureaucracy who control a state at a given time, and to the system of government by which they are organized.  Government is the means by which state policy is enforced, as well as the mechanism for determining the policy of the state.

    Pasted from <http://en.wikipedia.org/wiki/Government>

    Human

    Human

    Any human

     

    Animal

    Any non-human animal

     

    Plant

    Any plant

     

    Biosphere

    The space/places in which life can flourish (land, ocean, river, atmosphere)

     

 

 

  1. * Stakeholder of type consumer only equity is one or more of: acquisition, retention, add-on selling

 

    Value Proposition / Offering

     

    Name

    Description

    Value for Which Target Stakeholder

    Reason for Value Proposition

    Value Level

    Value Life Cycle Stage

    Price Level

     

     

     

     

     

     

     

     

 

 

    Channel

     

    Name

    Description

    Purpose*

    Related Value Proposition

    Related Stakeholder

     

     

     

     

     

     

    * Stakeholder of type consumer only: Customer Buying Cycle, Awareness, Evaluation, Purchase, After Sales,  or Value Lifecycle: Creation, Purchase, Use, Renewal, Transfer, / Requirements, Acquisition, Ownership, Retirement;  Added for Employees, Suppliers, Retailers, Communities: Requirements, Establishment, Realization, Renewal

     

     

 

    Stakeholder

     

    Name

    Description

    Related Actor

    <Focal Firm>

    The focal firm of this business model

    Firm

    Business Colleagues

    Any other firm or organization involved in the <x> industry or their business networks / value systems, includes direct competitors such as <a, b, c>

    Firm, NGO

    Shareholder

    Any human owning shares in the company

    Human

    Investor

    Any firm owning shares in the company / any employee of such a firm

    Firm, Human

    Analyst

    Any human offering opinions or data about the advisability of buying or retaining ownership in shares of the company

    Human

    Employee

    Any human with a current employment contract  with the company

    Human

    Partner Employee

    Any human with a current employment contract  with any firm the company partners with

    Human

    Manager

    Any employee with responsibility for the outcomes produced by one or more other employees (not directly identified by Timberland)

    Human

    Officer

    Any human with a position which has legal or other external obligations related to the company (may or may not be an employee, i.e. independent member of the BoD) (not directly identified by Timberland)

    Human

    Customer <Business or Citizen>

    People who buy <perhaps segmented>

     

    Human

    Supplier

    1. Suppliers of Raw Materials
    2. Manufactures of Finished goods
    3. Distribution facilities service provider (Canada, Asia)
    4. Retail real-estate providers (Shopping Malls etc.)
    5. Misc (Employee benefits, office suppliers, real estate / office, energy, transportation)

    Firm

    Families / Communities

    The collection of people who live in the places where <x>

    Community

    Government Entities

     

    Government

    Media

    Any organization whose objectives include  is the communication of selected information

    Media

    Third Party Auditor

    Any organization (firm, NGO or Government) whose purpose includes providing another stakeholder with an independent opinion on the state or performance of some aspect of the focal firm.

    Firm

    NGO

    Government

     

 

 

 

    Decision

     

    Name

    Description

    Stakeholders who are Decision Makers

    Value Propositions

     

     

     

     

     

 

    Activity

     

    Name

    Type

    Level

    Description

    Resources Involved

    Ecosystem Services Involved

    Related Stakeholders & Agreements

    Order to Cash

    Core

    Top Level

    The activities from stimulating demand, taking orders from retailers, manufacturing/obtaining finished goods, shipping finished goods and receiving payment

     

     

     

    1.  

     

     

     

     

     

     

     

     

     

     

     

     

     

    Request to Solution

    Core

    Top Level

    The activities from receiving any request from a consumer or other stakeholder to providing a solution.  e.g. warrantee claims, information, etc.

     

     

     

    1.  

     

     

     

     

     

     

     

     

     

     

     

     

     

    Requisition to Pay

    Core

    Top Level

    The activities from determining what needs to be acquired from outside the firm  for the order to cash and other top-level processes, making agreements to acquire those goods and services, receiving them, and making payment for them.

     

     

     

    1.  

     

     

     

     

     

     

     

     

     

     

     

     

     

    Idea to Commercialization

    Infrastructure

    Top Level

    The activities in determining based on market and/or technological knowledge new / changed products to offer, based on the firms value propositions, the design of those products, and the creation/acquisition of the capabilities required to offer them.

     

     

     

    1. Problem Finding and Acquisition

     

    Sub-Process

    1.  

     

     

     

    1. Problem Solving

     

    Sub-Process

     

     

     

     

    1. Choice

     

    Sub-Process

     

     

     

     

    1. Execution

     

    Sub-Process

     

     

     

     

    1. Control & Evaluation

     

    Sub-Process

     

     

     

     

     

     

     

     

     

     

     

    Supply Skilled Resources

    Enabling

    Top Level

    The activities from hiring new employees, their assignment, ongoing development, motivation and remuneration, to them leaving the organization at some point

    Employees

     

     

    1. Hiring

     

    Sub-Process

    Once new positions are open, matching internal candidates, and if required hiring externally

     

     

     

    1. Employee  & Partner Employee Training

     

    Sub-Process

    Conduct training for employees and partners employees

     

    Includes keeping currency on all applicable environmental, social and financial legislation and regulation in all locations the company operates in

     

     

     

    1. Feedback and Coaching

     

    Sub-Process

    Feedback, coaching, career planning, objective setting of employees based on measures of environmental, social and financial performance. 

     

     

     

     

     

    1. Benefits

     

    Sub-Process

    Select, Execute and Review Benefits Programs (Health, Dentist, Optician, Drug, Disability, Wellness, Transportation, Drugs, Domestic Partner, Employee Share ownership, subsidized broad skills / qualification training/education, counselling, etc)

     

     

     

    1. Separation

     

    Sub-Process

    Process for ending (permanently or temporarily) an employment contract whether initiative by the company or the employee. 

     

     

     

    1. Health & Safety

     

    Sub-Process

    Select, Execute, Measure and Review Health and Safety policies, procedures and practices (including committee of employees)

     

     

     

    1. Service & Charity

     

    Sub-Process

    Select, execute, measure and review all aspects of the service and charitable giving programs

     

     

     

     

     

     

     

     

     

     

    Improve the Business

    Enabling

    Top Level

    The activities required to make changes to all other processes in order to achieve strategic objectives.  Change can be anywhere from incremental (e.g. TQM) to radical (e.g. Re-engineering).  Drives all "project" work.  Monitors and seeks to improve the firms ability and efficiency in changing.

     

     

     

    Continuous Improvement

     

    Sub-process

    The activities to plan, execute, monitor and evaluate all continuous improvement activities: quality/operational, environmental, social, financial.  Includes setting targets for improvement and monitoring their achievement

     

     

     

     

     

     

     

     

     

     

     

     

    Lead and Manage

    Governing

    Top Level

    The activities involved in setting, revising and agreeing strategic objectives, measuring on the achievement of those objectives, understand, assessing and acting upon perceived gaps between strategy and execution

     

     

     

    1.  

     

     

     

     

     

     

     

    Activity Type  = Core, Enabling, Infrastructure, Governing

    Activity Level = Activity, Sub-Process, Top-Level Process (Value Chain Element), Value System

 

 

 

    Eco-system Service

     

    Type

    Name

    Description

     

     

     

     

    Adapted from Hanson, C., Ranganathan, J., Iceland, C., & Finisdore, J. (2012). The Corporate Ecosystem Services Review: Guidelines for Identifying Business Risks & Opportunities Arising from Ecosystem Change, version 2.0. ( No. Not Stated). Washington D.C, United States of America: World Resources Institute in collaboration with the Meridian Institute and the World Business Council for Sustainable Development (WBCSD).

     http://www.wri.org/project/ecosystem-services-review and http://pdf.wri.org/corporate_ecosystem_services_review.pdf

 

    Need

     

    Name

    Description

    Related Actor

     

     

     

     

 

 

 

 

Measurement Perspective

 

 

    Process Measure

     

    Name

    Description

    Units

    Activity Measured

     

     

     

     

     

 

    Valuation Method (Pricing)

     

    Name

    Dimension**

    Type

    Description

    Related Value Proposition

    Related Process Measure

    Revenue Stream Type*

     

     

     

     

     

     

     

     

    * Currently only financial revenue stream type

    ** Monetary, Social, Environmental

     

 

    Acceptable Success

     

    Name

    Description

    Stakeholder

     

     

     

     

     

     

     

     

     

     

 

 

 

 

 

    Tri-Profit

     

    Name

    Description

    Monetary

    Profit measured in monetary units; difference between Monetary revenues and costs

    Environmental

    Profit measured in mass (Kg) or Energy (J).  Difference between Environmental Revenue (Quantity return to biophysical stocks or increase in eco-system flows) and costs (quantity moved or transformed by the processes the firm uses to creates its value proposition

    Social

    Profit measured in happiness / fulfilment "units".    Difference between social revenue (any positive impact on any stakeholder) and costs (any negative impacts on any stakeholder created intentionally or unintentionally by the processes the firm uses to creates its value proposition)

     

 

    Asset

     

    Name

    Dimension

    Description

    Related Account or Account Groups

    Related Valuation Method(s)

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Asset types - human, social, manufactured, financial and natural capital

     

 

    Revenue

     

    Name

    Dimension

    Description

    Related Account or Account Groups

    Related Valuation Method(s)

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

 

    Cost

     

    Name

    Dimension

    Description

    Related Account or Account Groups

    Related Valuation Method(s)